Once your puppy receives its vaccinations, it's a good idea to schedule a professional grooming session—ideally within the first three months of its life.

In the initial months, grooming your puppy once a month is recommended. This approach helps keep grooming sessions shorter and less stressful, allowing your puppy to gradually get used to the process and learn to enjoy it rather than see it as something scary.

It's crucial to introduce your puppy to various experiences early on, ensuring that grooming becomes a positive experience for the dog, the groomer, and you as the owner.

For tips on preparing your puppy for their first professional groom, click here.

The frequency of grooming really varies based on the dog's breed, coat type, and how long you want to keep the coat. Typically, every 4 to 6 weeks is a great timeframe for coat maintenance.

This schedule works well for short-haired breeds too, helping to manage shedding effectively.

The goal is to keep the coat well-maintained rather than letting it become overgrown, tangled, and uncomfortable for your furry friend.

It's a good idea to schedule your dog's next grooming appointment in advance to prevent any delays when your pup needs it right away!

The duration of grooming your dog can range from 1 to 4 hours, depending on their coat condition and temperament.

This timeframe allows for breaks in between different grooming stages, giving your dog a chance to stretch, interact with other dogs, or simply relax.

These considerations help make the grooming experience more pleasant and manageable, ultimately speeding up the process.

We don’t use crates or pens for the pups in our salon.

If your puppy is well socialised, they can enjoy running around and playing both before and after their grooming session.

They are supervised throughout their visit and we always provide fresh water, healthy treats and an area to use the bathroom.

This situation often arises in grooming salons and veterinary clinics, and there isn't a straightforward reason for it.

We believe that your dog may not particularly like the grooming experience or being separated from you, which can make them feel uneasy.

It's beneficial to help your dog get used to the sounds and sensations of a grooming salon from an early age.

Some breeders even begin this acclimatization process weekly when the puppies are just two weeks old!

Dogs tend to be more relaxed and well-behaved during grooming when their owners aren't around. When the owner is present, the dog's attention shifts entirely to them, which can interfere with the grooming process.

The dog may bark, attempt to jump off the table, or get overly excited at the thought of receiving attention. This can complicate the groomer's job significantly.

Since we work with sharp tools, it's crucial for the dog to focus entirely on the groomer. We handle scissors and other sharp instruments near sensitive areas like the dog's eyes, and distractions can lead to serious accidents.

To maintain a long coat, it's essential to prevent knots from forming.

This means you'll need to brush and comb your dog's fur almost daily, particularly after walks and play sessions.

If you prefer to extend the time between grooming sessions, consider trimming the fur to a shorter length, typically about 1cm or less.

Remember, if managing knots becomes challenging, opting for a shorter coat will simplify your grooming routine and be more comfortable for your dog, as mats can be painful!

We prioritise your dog's comfort over appearance, especially when it comes to matting severity.

Brushing out mats can be uncomfortable, particularly for dogs that aren't used to regular grooming at home.

Upon arrival, we'll evaluate your dog's coat and recommend the most suitable approach.v

As we enjoy the delightful softness of our puppies' coats, it's easy to feel secure about grooming them. However, once they hit their teenage phase, you might notice that grooming becomes a bit of a challenge as matting starts to occur. This is due to the transition in their coat.

Around the age of 5 months, puppies begin to shed their soft puppy coat in favour of a thicker, more textured adult coat. This transition can happen anytime between 5 and 12 months.

During this time, the new adult coat grows in alongside the puppy coat, resulting in a mix of various hair textures and densities. This combination can lead to tangles and matting, especially as the hair length increases.

To effectively manage this coat transition, it's important to step up your brushing routine at home. Ideally, you should brush your puppy daily, paying special attention to areas that are more prone to tangles, such as the rear, sides, armpits, and behind the ears.

No, we don’t include that in our services, as we suggest leaving them be unless they’re causing any issues.

Regular expression isn’t necessary and could lead to long-term problems for your dog.

Most groomers usually only express the external anal glands during grooming. While this can offer some relief and help keep your pet comfortable, it’s essential to understand that groomers typically don’t address the internal anal glands. These glands are located deeper and might need veterinary care if there are any underlying problems.

As long as your dog’s nutritional needs are met, they should be able to express themselves naturally without any help from humans.

To make sure your dog is getting enough fiber in their diet, you can consider various commercially available fiber supplements to add to their meals, or you can incorporate high-fiber vegetables like:

• Wheatgerm

• Flaxseed

• Carrots

• Broccoli

• Kale

• Kelp

• Pumpkin

• Apples

If your dog continues to have issues with their anal glands, it’s a good idea to visit your local vet to rule out any underlying concerns.

Unfortunately not, as we groom a mixure of highly anxious, senior and special needs pups.

To create a calm and safe atmosphere tailored to each dog's requirements, we handle our bookings manually.

This approach allows us to be more selective about the appointment slots we provide, ensuring we meet the needs of each pup and those around them.

We send appointment reminders two days in advance at 9 AM.

It's important for you to verify the number to which the reminder was sent, and your family member should let you know if they received it.

To ensure you don't depend only on our text reminders, it’s a good idea to jot down your next appointment or save it in your calendar.